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Your Own AI Assistant that replies to Google Reviews
Like Your Best Manager.
Stay active on Google, rank higher and deliver a better customer experience with automated replies crafted in your own brand voice and knowledge of your company like a manager.
Instant Review Detection
Every customer receives a timely, consistent response, even during your busiest periods and across different staff shifts.
Review Understanding & Sorting
AURA carefully reads each review, looks at the star rating, wording, and overall context, then sorts it before replying. Positive, neutral, and negative reviews are handled differently, ensuring the response always feels appropriate and considered.
Smart Tone Matching
AURA learns how your business communicates by understanding your brand, services, and writing style.Every reply sounds natural, consistent, and aligned with how you would respond yourself.
Full Customer Experience Service
Once the response is written, AURA posts it directly to your Google Business Profile without any manual input. Every review is answered consistently, professionally, and on time, without you needing to log in or keep checking notifications.
AURA Learns Your Business.
AURA instantly trains on your website, social media, menus, services and brand voice so it understands how you speak and what you offer.
Customer Leaves a
Google Review
A new review appears on your Google Business Profile.
Where the magic happens.
AURA Processes Every Detail Before Crafting a Reply.
AURA takes in the message and the star rating, evaluates the tone the customer is using and decides the best direction for the reply.
AURA Writes The Perfect Response.
AURA uses everything it has learned about your business to write a response that feels natural, human, and on-brand. Whether the review is glowing or critical, the tone is adjusted automatically to suit the situation.
Response Published.
Automatically published to your Google Business Profile at a time you choose.
Set a short delay if you’d like, or let AURA handle it instantly, all while you focus on running your business and looking after your customers.
Real Replies. Real Reviews.
“Testimonials provide a sense of what it's like to work with you or use your products. Change the text and add your own."